Scammers try to use a variety of methods (e.g. fake emails and websites) to gain access to our members’ personal information.
Please note that Surelynk.com will never ask for your password, credit card number or any other personal information in emails. Also, we will never provide your personal information to other third-party companies or individuals.
The key to preventing scams is awareness, education and vigilance. We encourage all of our members to be cautious when responding to an email that requests their personal information.
Here is a list of basic measures you can take to ensure the safety of your account on Surelynk.com:
Set a Good Password
Do not choose a simple password such as using your birthday or name. It is advisable to set a password that has a combination of numbers and letters.
Sign In Regularly to My Surelynk
Signing in regularly to your Surelynk.com account ensures your account information stays updated.
Practice Extra Vigilance
Do not click on any links or URLs in any email if you suspect the mail was sent from a party pretending to be Surelynk.com. Avoid completing forms in email messages that ask for your personal information. Make sure you are using a secure website when submitting credit card or other sensitive information through your browser.
Most Surelynk.com sign-in pages can be identified by addresses that begin with "https://www.surelynk.com/".
Use Anti-Virus Software and a Firewall
Some computer viruses steal your password and financial account information by recording your keystrokes. For this reason, it is recommended that you install anti-virus software and update it on a regular basis. A firewall is a system designed to prevent unauthorized parties (usually referred to as "hackers") from gaining access to sensitive information stored on your computer. Firewalls can be installed as either hardware and software or both.
If you suspect that an unauthorized party has already accessed or has attempted to access your account, please report to us immediately.
The best way to reduce fraud when trading either online or offline, is for buyers and suppliers to conduct proper due-diligence before entering into any transaction. None of the suppliers on Surelynk.com are 100% guaranteed to be honest, so it is important to conduct proper research before commencing business. Tips on verifying your supplier:
Verify the supplier's identity.
For Gold Suppliers, you can refer to their Profile on their Surelynk.com mini-site. You should also use other offline/online methods to verify the supplier.
Verify the supplier's manufacturing/trading capability
You can also refer to the supplier’s Audit Reports (if available) or ask for an independent report of their manufacturing/trading capability. Ask for the supplier's bank reference letters to verify their financial credit worthiness.
Confirm the supplier's authorized signatory
Try to use Secure Forms of Payment e.g. PayPal or Letter of Credit.
Order a sample first to check the quality and to ensure that the product is what you are looking for
If the product you are ordering is too large to get samples, we suggest you check suppliers Track Record on their ‘Mini-Site’ and contact the supplier’s previous customers for reference.
Search for online complaints or comments about the supplier by searching suppliers name + SCAM
Look for Gold Members that are long-term members on Surelynk.com
While Gold Supplier membership is not a guarantee of safety, these suppliers have passed a verification process that increases the chances of a safe and positive trading experience. If a member has been a Gold Supplier for several years, then they are potentially an even better trading partner as they have a long history on our site.
Through the completion of the verification process, Surelynk.com can only check whether the business is registered in its local business administration region, details provided are correct and open source information available on the business. This verification does not verify the integrity of the business, nor does it verify the authenticity or quality of goods listed by the seller, so it is still important for you to use your best judgment regarding the seller, the goods listed for sale, and any impending transaction. As Surelynk.com is not involved in transactions conducted between buyers and sellers, please choose the safest payment method.
Unauthorized Brand Products
Scammers often post numerous branded products (Apple, Samsung, etc.) on their site for very low prices. If asked for legal documentation, they will either refuse or provide fake documents.
Preference for less secure forms of payment
Scammers often refuse to accept Secure Payment or PayPal - even if you offer to cover the transfer fee. They prefer Western Union, Money Gram or T/T so that they can get the money directly.
Extremely low prices
Their product prices are half that of physical stores – or even less. Such scammers also often promise to provide you with a ‘buy two get one free’ deal.
Excessive contact information
Scammers do not like to deal online – they prefer to trade offline. Therefore, they often put their contact information (phone number, Skype, WhatsApp, etc.) all over the site – in product names, product descriptions, product pictures and even their company names.
Changing bank accounts and email addresses
Minutes after you receive a bank account from your supplier, you will get a new message from a similar email address (i.e. the supplier’s email is email@example.com; the new email is firstname.lastname@example.org). In the new message, the scammer will explain that the original bank account is being upgraded and request that you send your payment to a new one. After you submit your payment, the scammer will not respond to your messages.
Strange replies from unknown suppliers
You sent an inquiry to 3 suppliers (A, B, C). However, you received replies from 5 different suppliers (D, E, F, G, H), none of whom you had sent an inquiry to. To be safe, you should ask them where they got your inquiry and contact information. You should also check their company information to see if they are in your inquiry list.
Too many accounts with the same company name
If you find products posted on many different sites with more or less the same supplier name – and in each case the supplier is unverified – it may be a scammer. We suggest you avoid trading with such suppliers. To find reliable suppliers, we suggest you trade with Gold Suppliers /Verified Suppliers. Their information is partly or fully verified by third-parties.
10 tips for spotting a phishing email